Available Technical Support

Training

Use the Training section to download operator guides, programming manuals, application notes, and user tips.

Students registered for training can also register for access to the training section.

On-site training  We can provide on-site class-room training.

Application development

We can provide any or all phases of your application, from load board design, application program development, or application review.

Handler/Probe mechanical interfaces

We have developed mechanical interfaces to many of the popular handlers and probers and can develop custom mechanical interfaces for your specific needs.  Contact us for additional information.

Technical Support Contact Information

Telco Testing Solutions, LLC
4405 E Baseline Road, Suite 123
Phoenix, AZ 85042
480-603-1828

Online Technical Support

Online technical support is provided to existing customers and requires registration and login. 

Online knowledgebase system  Use the Online Knowledgebase system to submit questions, problem reports and feature requests. Use it to track previous submissions and search the knowledgebase database.

Downloads Use the Downloads section to download program updates, sample programs, and additional engineering tools.

Documentation Use the Documentation section to download operator guides, maintenance manuals, application notes, and user tips.

Announcements Use the Announcements section to read the latest product announcements including software updates.

If you are not a current registered user and require immediate assistance please contact our technical support team.

When contacting our technical support team, please have the following information available:

Company Name
Company Location
Product Type
Product Serial Number
Name
Email Address
Phone Number